Two great Canadian companies merge — we’re at your service!
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Frequently Asked Questions
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Suncor Energy Inc. now markets under both the Petro-Canada and Sunoco brands in Canada, creating the country’s premier integrated energy company. We’re excited about what this change means for Canada and as always, we’re committed to providing you with the very best in high quality products and great customer service!
Can I now shop at either Petro-Canada or Sunoco and have access to the same programs and products?
- For the time being, Sunoco specific products and Petro-Canada specific products will remain at their usual locations.
- We look forward to continuing to provide all of our customers with the excellent service you have become used to.
Will my Petro-Canada cards work at Sunoco? Will my Sunoco cards work at Petro-Canada?
- There will be no change to our retail or wholesale businesses in the near future.
- For the time being, Sunoco specific cards or products and Petro-Canada specific cards or products can only be used at their respective/usual locations.
How does the merger impact me as a Petro-Points™ / Sunoco Performance Points member?
- For the time being you can continue to earn and redeem Petro-Points at Petro-Canada and Sunoco Performance Points at Sunoco locations.
- We will continue to accept Petro-Points at Petro-Canada sites and Sunoco Performance Points at Sunoco stations.
What will happen to the points I’ve already accumulated?
- Both the Petro-Points and Sunoco Performance Points that our members have accumulated and continue to accumulate will be honoured.
Can I transfer my points from one company to the other? Will they be automatically transferred?
- At this time, you cannot transfer points between programs.
- Both the Petro-Points and Sunoco Performance Points that our members have accumulated and continue to accumulate will be honoured.
I have noticed that a change to the Petro-Points program is coming on Aug. 25. Is this change due to the proposed merger with Suncor?
- No. This change had been in development prior to the announcement of the proposed merger.
- For further information about the changes coming to the Petro-Points program, please refer to the Petro-Points website: http://www.petro-points.com/
Can I still buy Ultra 94 and Gold Diesel at Sunoco sites? Will I be able to buy Ultra 94 and Gold Diesel at Petro-Canada locations?
- For the time being, Sunoco specific products and Petro-Canada specific products will remain at their usual locations.
I recently purchased a Petro-Canada or Sunoco Gift Card. Will the outstanding balance be honoured?
- We will honour the outstanding balance of any Petro-Canada Gift Card or Preferred Price Cards at Petro-Canada sites and Sunoco Gift Cards at Sunoco sites.
Where can I get more information about the merger?
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2009-08-01 09:09
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