Terms and conditions.

SOCIAL MEDIA CONTEST PROGRAM RULES - CANADA

Last updated: July, 2022

NO PURCHASE NECESSARY TO ENTER.

1. APPLICATION.

These Petro-Canada Social Media Contest Program Rules (the “Rules”) apply to contests (each a “Contest”) sponsored by Suncor Energy Products Partnership (the “Sponsor”) posted on (i) the Petro-Canada Facebook page at www.facebook.com/petrocanada or the Petro-Canada Ultra 94 Facebook page at www.facebook.com/Ultra94 (the “Facebook Pages”); (ii) the Petro-Canada Instagram page at www.instagram.com/petrocanada (the “Instagram Page”); (iii) the Petro-Canada Twitter page at www.twitter.com/petrocanada (the “Twitter Page”) ; and/or (iv) the Petro-Canada TikTok page at www.tiktok.com/@petrocanada (the “TikTok Page), for which alternative rules have not been posted or otherwise provided. The Facebook Pages, the Instagram Page and the Twitter Page are collectively, the “Petro-Canada Social Media Pages.” The Program and the Contest are in no way sponsored, endorsed or administered by, or associated with, Meta Platforms, Inc. or Twitter, Inc.

Additional details for each Contest, including, but not limited to: the dates and duration of the Contest, the Eligibility Area (as such term is defined below), the requirements for participation and the number and description of prizes available to be won may be specified within one or more posts on the Petro-Canada Social Media Pages (the “Contest Requirements”). The Contest Requirements are hereby incorporated into these Rules by reference with respect to the applicable Contest.

2. ELIGIBILITY.

This Program is open only to legal residents of British Columbia, Alberta, Saskatchewan, Manitoba and Northwest Territories (the “Western Region”), Ontario (the “Central Region”),Nova Scotia, New Brunswick, Newfoundland and Labrador and Prince-Edward Island (the “Atlantic Region”), and/or the Province of Quebec who are the age of majority or older at the time of entry.

A Contest may be valid only in a designated geographic area (the “Eligible Area”). The Eligible Area will be specified for each Contest within one or more posts on the Petro-Canada Social Media Pages. Individuals residing outside the Contest’s Eligible Area are allowed to comment on, like or otherwise engage with a Contest post, however only Entries (as such term is defined below) by entrants who are legal residents of the Eligible Area are eligible to win a Prize (as such term is defined below). The following persons cannot participate in the Program or a Contest: officers, directors, shareholders, employees, agents and/or representatives of Sponsor or its affiliates or related companies, advertising agencies, licensees, franchisees, partners, retailers, distributors and/or any other party related to the Sponsor or a Contest. In addition, any member of the immediate family of the persons mentioned in the preceding sentence and any person living with them (whether or not a member of their immediate family) is not eligible to participate in a Contest. The term "immediate family" means parents, siblings, children, or spouses of the persons mentioned in this section, regardless of where they live.

3. CONTEST PERIOD.

The Contest period for each Contest will be specified within one or more posts on the Petro-Canada Social Media Pages related to the Contest (the “Contest Period”). The clock used by Sponsor to compute Entries (as such term is defined below) will be the official clock to determine the date and time of receipt of an Entry. All relevant times specified for a given Contest will be calculated on Mountain Standard time unless otherwise indicated in one or more posts on the Petro-Canada Social Media Pages related to the Contest.

4. HOW TO PARTICIPATE IN THE CONTEST. NO PURCHASE NECESSARY.

A valid email address and, as applicable, a Facebook, Instagram and/or Twitter account is required to enter the Contest. An account can be created for free at  www.facebook.com, www.instagram.com and/or www.twitter.com.

To enter a Contest, during the Contest Period, follow the Contest Requirements on the Contest post(s) applicable to the Contest (each a “Contest Post” and collectively, the “Contest Posts”) found on the Petro-Canada Social Media Pages. Each Contest may have one (1) or more Contest Post.

Where the Contest Requirements instruct entrants to submit a comment or response on the Contest Post (each a “Response”), the Response must: (i) be written in English or French; (ii) satisfy all applicable instructions provided in the Contest Requirements; (iii) be posted as a comment on the relevant Contest Post on the applicable Petro-Canada Social Page(s); (iv) comply with these Rules as well as the applicable terms, rules, policies and guidelines of Facebook (the “Facebook Rules”), Instagram (the “Instagram Rules”) and/or Twitter (the “Twitter Rules”, and together with the Facebook Rules and Instagram Rules, the “Social Media Rules”) all as determined by the Sponsor in its sole discretion. By submitting a Response, an entrant will receive one (1) entry into the Contest (each an “Entry” and collectively, the “Entries”). Any Response that does not comply with these Rules and/or the applicable Social Media Rules will be deemed ineligible and will not entitle the individual to an Entry in the Contest.

LIMIT: unless otherwise specified in the Contest Requirements, there is a limit of one (1) Entry per person per Contest Post during the Contest Period.

By participating in the Contest, each entrant hereby warrants and represents that any Response he/she submits: (a) is original to him/her and that the entrant has obtained all necessary rights in and to the Response for the purposes of entering such Response in the Contest; (b) does not violate any law, statute, ordinance or regulation; (c) does not contain any reference to or likeness of any identifiable third parties; (d) will not give rise to any claims whatsoever, including, without limitation, claims of infringement, invasion of privacy or publicity, or infringe on any rights and/or interests of any third party; and (e) is not defamatory, trade libelous, pornographic or obscene, and further that it will not contain, include, discuss or involve, without limitation, any of the following: (i) nudity; alcohol/drug consumption or smoking; (ii) explicit or graphic sexual activity, or sexual innuendo; (iii) crude, vulgar or offensive language and/or symbols; (iv) derogatory characterizations of any ethnic, racial, sexual, religious or other groups; (v) content that endorses, condones and/or discusses any illegal, inappropriate or risky behaviour or conduct; (vi) the personal information of individuals, including, without limitation, names, telephone numbers and addresses (physical or electronic); (vii) commercial messages, comparisons or solicitations for products or services other than those of the Sponsor; (viii) any identifiable trade-marks and/or brand names (other than those of the Sponsor); (ix) conduct or other activities in violation of these Rules or the Social Media Rules; and/or (x) any other materials that are or could be considered inappropriate, unsuitable or offensive, all as determined by the Sponsor in its sole discretion.

The Sponsor, its promotional agency and/or a content moderator designated by the Sponsor (the “Reviewer”) shall screen all Responses. Any Response that the Reviewer deems, in its sole discretion, to violate these Rules, or the Social Media Rules are subject to disqualification. The Reviewer reserves the right, in its sole discretion, at any time and for any reason, to hide/delete a Response with or without prior notification to the entrant and/or request an entrant to modify, edit and/or re-submit his or her Response in order to ensure that the Response complies with these Rules, and/or the Social Media Rules, or for any other reason. If such an action is necessary at any point during or after the Contest, then the Sponsor reserves the right, in its sole discretion, to take whatever action it deems necessary based on the circumstances – including, without limitation, disqualifying the Response (and therefore the corresponding Entry/Prize, if any, and/or the associated entrant) – to ensure that the Contest is being conducted in accordance with the letter and spirit of these Rules.

The entrant must submit each Entry personally. The entrant may only use one (1) Facebook, Instagram and/or Twitter account in connection with the Contest. Sponsor is not responsible for lost, late, undelivered, invalid, unintelligible, incomplete, misdirected, illegible, or damaged Entries, which will be disqualified. Entries become the exclusive property of Sponsor and will not be returned or acknowledged. Without limiting the generality of the foregoing, if a Facebook, Instagram or Twitter account used to enter the Contest is closed before the deadline specified in the Contest Requirements, or before the entrant is contacted by the Sponsor to receive a Prize, any Entries made by that entrant via the closed account will be deemed ineligible and will not entitle the individual to an Entry or a Prize. Any attempt by any entrant to obtain more than the stated number of Entries by using multiple email addresses, social media accounts, identities, registrations and logins, or any other methods will void all of that entrant’s Entries and that entrant may be disqualified at Sponsor’s sole discretion. Use of any automated system (including but not limited to, Entries submitted using any robot, script, macro, or other automated service) to participate is prohibited and will result in the disqualification of the entrant. In the event of a dispute as to the identity of any person who submitted an Entry, the authorized account holder of the email address used to enter will be deemed to be the entrant. The “authorized account holder” is the natural person assigned to a social media account by a provider, service provider or other organization responsible for assigning the account for the email address. Potential winners may be required to show proof of being the authorized account holder.

5. PRIZES.

The quantity, value and description of prizes available to be won for each Contest is presented in the Contest Requirements (each a “Prize” and collectively, the “Prizes”).

The Prizes and their components must be accepted as awarded and cannot be transferred, substituted or exchanged, in whole or in part, for another prize or for money, unless otherwise agreed to by the Sponsor. Sponsor reserves the right to substitute a Prize by a prize of equivalent or greater monetary value if Sponsor is unable to award any Prize as described in the present Rules. The Sponsor shall not be obligated in any circumstance to award more than the stated number of Prizes. A promotional prize offering cannot be combined with any other offer. Limit: There is a limit of one (1) Prize per person during the Contest Period.

6. SELECTION.

For each Contest, potential winners will be selected at random from all eligible Entries received during the Contest Period. Odds of winning a Prize depend on the total number of eligible Entries received during the Contest Period.

7. NOTIFICATION AND PRIZE CLAIM CONDITIONS.

Within two (2) days of the draw for a particular Contest, the Sponsor or its designated representative will attempt to contact the selected entrants by any means available, including but not limited to any one or more of the following: (i) posting to one or more of the Petro-Canada Social Pages; (ii) commenting on a post on one or more of the Petro-Canada Social Pages; or (iii) sending a private message via one or more of the Petro-Canada Social Pages. In the event that, for any reason, Sponsor cannot contact the selected entrant within a five (5) business days period following the first notification, the selected entrant may, in Sponsor’s discretion, be disqualified and Sponsor may, at its sole discretion, proceed to a new drawing amongst all eligible Entries received to identify another potential winner who will be subject to potential disqualification in the same manner. The Sponsor will not be responsible for selected entrants who cannot be contacted or who do not respond in a timely manner. 

Before being declared a winner and being awarded a Prize, the selected entrant may be required to do any or all of the following: (i) correctly answer, without assistance of any kind, whether mechanical or otherwise, a mathematical skill-testing question; (ii) supply proof of age consisting of a legible photocopy of either a provincially issued driver’s license or other government issued identification; and (iii) supply proof of address consisting of a legible photocopy of either a provincially issued driver’s license or other government issued identification. The selected entrant may also be required to sign and return within five (5) business days the Sponsor’s Declaration and Release Form (the “Release Form”), which (among other things): (i) confirms compliance with these Rules and acceptance of the applicable Prize as awarded without substitution; (ii) releases the Sponsor, its affiliated and related companies, the prize suppliers, advertising and promotional agencies, the independent contest judging organization and each of their respective shareholders, directors, officers, employees, agents, dealers, representatives, successors and assigns from any liability in connection with the Contest, the selected entrant’s participation therein and/or the awarding and use/misuse of the Prize or any portion thereof; and (iii) agrees to the publication, reproduction and/or other use of his/her name, Facebook, Instagram and/or Twitter username, address, voice, statements and/or photograph or other likeness, without further notice or compensation, in any publicity or advertisement carried out by the Sponsor in any manner whatsoever, including print, broadcast or the Internet.

Declining the Prize, failing to correctly answer the mathematical skill-testing question or failing to return the properly executed Release Form within the time period indicated on the Release Form will cause the Prize to be forfeited and, should Sponsor elect to do so in its sole discretion, the selection of a new winner in accordance with the process for the applicable Prize, as described above.

In most cases, Prizes will be delivered to winners at the address submitted within four (4) to eight (8) weeks of receiving their correctly completed Release Form. The Sponsors are not responsible for contacting or forwarding prizes to winners who leave unclear or incomplete information, or for prizes lost, misdirected, delayed or destroyed while in transit from the Sponsor’s premises.

8. PRIVACY.

Sponsor and its authorized agents will collect, use, and disclose the personal information entrants provide at the time of Entry for the purposes of administering the Contest, and Prize fulfillment. Winners consent to the Sponsor’s use of their names, photographs, cities, voices, images and/or statements, related to their Prize for publicity purposes in any manner or media including the Internet, at any time, in perpetuity, without compensation or notice.

The opportunity to receive other communications about Sponsor’s products, contests and other promotional offers may be provided by Sponsor.

Please refer to our privacy policy for more information about how we manage your personal information: https://www.petro-canada.ca/en/legal-privacy

9. LIMITATION OF LIABILITY AND RELEASE.

By participating into a Contest, entrants agree to release and hold harmless Sponsor, its affiliates or related companies, advertising agencies, licensees, franchisees, partners, retailers, distributors and any other interveners related to the Contest and each of their respective officers, directors, shareholders, employees, agents, representatives, successors and assigns, Meta Platforms, Inc. and  Twitter, Inc. (collectively, the “Releasees”) from any and all claims, cause of action, or liability, including, without limitation, any injury, death or damage to or loss of property, resulting from the participation in the Contest or misuse of any Prize.

Without limiting the generality of the foregoing, the Releasees shall not be liable for any: (1) incorrect or inaccurate information, whether caused by entrants; or an error related to the programming of a Contest; (2) technical failures of any kind, such as in particular, hardware or software errors; faulty computer; any malfunctions, inaccessibility of a Contest website in whole or in part for any reason; service interruptions or disconnections of Internet networks, telephone lines; garbled, jumbled or faulty data transmissions; failure of any online transmissions to be sent or received; (3) unauthorized human intervention at any stage of a Contest entry process or participation; (4) technical or human errors which may occur in the administration of a Contest or in the processing of Entries; or (5) any harm or prejudice suffered by persons, or any material damages resulting from participation in a Contest or acceptance, use, implementation or misuse of any Prize. If for any reason, it is confirmed that an entrant’s Entry was deleted, lost, or otherwise destroyed or corrupted by error, the only remedy which the entrant is entitled to pursue is a request to obtain another Entry to the Contest, if possible.

This Program is in no way sponsored, endorsed or administered by or associated with Meta Platforms, Inc. or  Twitter, Inc.. Each of Meta Platforms, Inc. and  Twitter, Inc.  are completely released from any liability by each of the participants in this Program. Any questions, comments or complaints regarding a Contest must be directed to the Sponsor.

10. RIGHT TO MODIFY / SUSPEND / TERMINATE.

Sponsor reserves the right, at Sponsor’s sole discretion, to cancel, terminate, modify or suspend any Contest, in whole or in part, without notice or obligation.

Without limiting the generality of the foregoing, if a Contest, or any part thereof, is impaired in any way for any reason or is not capable of running as planned for any reason, including but not limited to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, programming errors, or technical failures, which, in the sole opinion of Sponsor, corrupt or affect the operation, administration, security, fairness, integrity or proper conduct of the Contest, Sponsor may, in its sole discretion, void any Entry and: (a) terminate Contest, or any portion thereof; (b) modify or suspend the Contest, or any portion thereof, to address the impairment and then resume the Contest, or relevant portion, in a manner that best conforms to the spirit of these Rules; and/or (c) award the Prizes from among the eligible Entries received prior to the discovery of the issue, in accordance with the selection criterion set forth herein.

11. SPECIAL PROVISIONS FOR THE PROVINCE OF QUEBEC.

For Quebec residents only: any litigation respecting the conduct or organization of a publicity contest may be submitted to the Régie des alcools, des courses et des jeux du Quebec for a ruling. Any litigation respecting the awarding of a prize may be submitted to the Régie only for the purpose of helping the parties reach a settlement. This Section 11 shall not apply to residents of any location outside the Province of Quebec.

Ce document est disponible en langue française sur demande. This document is available in the French language upon request. In case of any discrepancy between the French and English versions of these Rules, the English version shall prevail.

12. GENERAL

Sponsor reserves the right, in its sole discretion, to disqualify from any Contest any person: (i) that tampers or attempts to tamper with, or is suspected to have tampered with or attempted to tamper with, the entry process, or the operation of the a Contest; (ii) who does not comply with these Rules; or (iii) acts in a manner that goes against the spirit of the Contest or with the intent to disturb, insult, threaten, intimidate or harass any other person. ANY ATTEMPT BY AN ENTRANT OR ANY OTHER PERSON TO DELIBERATELY DAMAGE A CONTEST PLATFORM/APPLICATION (OR A WEBSITE LINKED THERETO) OR TO UNDERMINE THE LEGITIMATE OPERATION OF A CONTEST MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND, SHOULD SUCH AN ATTEMPT BE MADE, SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES FROM SUCH PERSON TO THE FULLEST EXTENT PERMITTED BY LAW.

All decisions rendered by the Sponsor and/or its authorized representatives regarding any aspects a Contest are final. Each Contest is subject to all applicable federal, provincial and municipal laws.

For residents of any location outside the Province of Quebec only: Any and all disputes, claims, and causes of action arising out of or connected with these Rules shall be resolved individually, and exclusively by the courts in Calgary, Alberta.

The invalidity or unenforceability of any provision of these Rules shall not affect the validity or enforceability of any other provision contained herein. If any provision of these Rules is determined to be invalid or otherwise unenforceable, then the Rules shall be construed in accordance with their terms as if the invalid or unenforceable provision was not contained therein. The paragraph headings are used for reference purposes only and shall not affect the interpretation of the Rules.

For further Program details or inquiries contact a promotional representative at:

Suncor Energy Inc.
P.O. Box 2844, 150 - 6 Avenue S.W.
Calgary, Alberta
Canada T2P 3E3
Attention: Petro-Canada Social Media Contest Program

Petro-Canada is a Suncor Energy business.

All offers are plus applicable taxes, deposit fees and levies. Retailer may sell for less. Petro-Points are awarded based on price. While supplies last at participating locations. May not be combined with another offer. All trademarks are properties of their respective owners.

These products may not be right for you. Always read and follow the labels. Unless otherwise noted on product packaging, the contents may contain peanuts and/or tree nuts and their by-products.

Gift Cards:
Not all gift card denominations are offered in store. $250 and $500 denominations also available on select e-Gift Cards.

Petro‑Points cannot be used for the purchase of tobacco, vaping products, alcohol, or for gift cards in-store. Also, not available for milk products in New Brunswick.

Available to new Petro-Points members only. New members will get 5 cents per litre (50 points per litre total) in Petro-Points on their first purchase instead of the normal 10 points per litre earn rate when they join or activate a card online at petro-points.ca or by using the Petro-Canada™ app and then complete a fuel purchase during the offer period. Maximum 50 litres per cardholder during this offer period. A valid Petro-Points card or a RBC^® card or Triangle Rewards^® account linked with the new active account must be used at the time of purchase. Registration/activation must occur prior to purchase. Petro-Canada reserves the right to modify or terminate this offer at anytime without notice. Offer is non-stackable and expires at the end of the month following the month your account is registered.

Points awarded in connection with the PIN entered are subject to the Petro-Points general terms and conditions. Please allow up to 24 hours for points to be deposited in your account. One offer per member.

Visit the Bonus Litres page to register your Preferred Price card and receive bonus savings on additional litres of fuel. Number of bonus litres available varies by promotion. Membership in the Petro-Points program and an online account are required in order to register for bonus savings. Once you register your card, it will become balance protected in the event that it is lost, stolen or damaged.

Read the full terms and conditions of your Preferred Price card.

Read the full terms and conditions of the Petro-Points program.

Beware of gift card scams. Do not share your code. Valid only for Canadian transactions from Apple. For assistance, visit support.apple.com/giftcard or call 800-263-3394. Not redeemable at Apple resellers or for cash, and no resale, refunds or exchanges, except as required by law. Apple is not responsible for unauthorized use. Terms apply; see apple.com/ca/go/legal/gc. Issued by Apple Canada Inc. © 2021 Apple Inc. All rights reserved.

Redeemable in any Best Buy store in Canada or online at BestBuy.ca where available for merchandise or services, including some Geek Squad related services. No expiration date; no fees. Not redeemable for cash or gifts cards. Lost, stolen or damaged Cards replaced only with valid proof of purchase to extent of remaining card balance. Not valid as payment on a Best Buy credit card. Not a credit or debit card. Check Card balance online at BestBuy.ca or call 1-866-787-7991. Must have Card number available. Subject to the terms and conditions found at http://www.bestbuy.ca including a pre-designated dispute resolution process. See BestBuy.ca for full details. Terms subject to change without notice. All terms enforced except where prohibited by law. This Card is issued by Best Buy Canada Ltd.

Gift cards have no cash value.

Gift card must be present when used for payment.

For complete terms & conditions please visit buyatab.com.

The Cineplex eGift Card is only redeemable at any Cineplex theatre or online at Cineplex.com.

With 5¢ per litre Fuel Savings Reward card, you'll receive 5¢ per litre savings on 200 litres of fuel when you redeem 10,000 Petro‑Points. Offer not available where prohibited by law.

With 10¢ per litre Fuel Savings Reward card, you'll receive 10¢ per litre savings on 200 litres of fuel when you redeem 20,000 Petro‑Points. Offer not available where prohibited by law.

Reloading your card: It may take up to 48 hours to process your card reload. Please note that the Fuel Savings Reward trial card (40 Litres) cannot be reloaded.

Fuel Savings Reward Card cannot be used in combination with a Preferred Price Card.

Terms

Use of the Fuel Savings Reward card constitutes acceptance of the following terms:

1. Card is to be used for the purchase of motor fuels only.
2. Card must be used in combination with a form of payment accepted at Petro-Canada.
3. Only one Fuel Savings Reward card per transaction.
4. Valid only at participating Petro-Canada locations.
5. Card is not redeemable for cash.
6. Petro-Canada is not responsible for lost, stolen or damaged cards.
7. Card may be terminated or confiscated at any time, if used illegally or inappropriately.
8. Value remaining on card at any given time shall be based on Petro-Canada's records.

Note: Fuel Savings Reward card cannot be combined with a Preferred Price Card

Balance Protection

Protect your balance now. In order to protect your card, you must register your Fuel Savings Reward card number online. If you lose your card or your card is stolen, once you notify Petro-Canada, your remaining balance will be secured.

Petro-Canada will exercise reasonable effort to ensure cards reported as lost or stolen are cancelled as soon as possible after receipt of the request. In order for Petro-Canada to cancel your card and reissue with the amount remaining when Petro-Canada is notified, you must have registered your card. If your card is not registered, Petro-Canada has no way of cancelling your card.

For replacement card requests please call Customer Service at 1 (800) 668-0220. Petro-Canada will issue a new card containing the balance outstanding at the time Petro-Canada receives the request to replace the card. Petro-Canada will not reimburse the cardholder for any transactions (fraudulent or otherwise) that may occur prior to or during the time the request for a replacement card is made.

The cardholder is responsible for any transactions that may occur on the card until such time as a Petro-Canada representative receives the request and cancels the card in question.

This Gap GiftCard (“Card”) is issued by Gap (Canada) Inc., a Canada corporation and may be redeemed for merchandise at any Gap brand, Old Navy, Banana Republic, Piperlime, or Athleta location, including Outlet and Factory stores.

Purchases will be deducted from this Card until the value reaches zero. This Card may not be used or redeemed with certain promotional offers and may not be applied as payment on any account. Additional value may be added at any Gap, Old Navy, Banana Republic, Piperlime or Altheta location. Dollar values are in the currency of the country where card is purchased. Redeemable for cash when the balance is less than $5 or as required by law. Restricted to use in the USA, Canada, and Puerto Rico.

To check your Card balance, or report a lost or stolen Card: Call toll free 1-800-GAP-STYLE.

Replacement cards will be issued only for the dollar value remaining on the card at the time you report it lost or stolen. No replacement cards will be issued without original receipt.

Gift cards will only be sold between 6 a.m. and 11 p.m. Government issued ID may be required. No refunds or exchanges on any gift cards purchased. Petro-Canada Prepaid, MasterCard or Visa gift cards cannot be used to purchase other gift cards.

Petro-Points cannot be used for the purchase of tobacco, vaping products, alcohol, or for gift cards in-store. Also, not available for milk products in New Brunswick.

No Petro-Points will be issued on the purchase of third party and Petro-Canada gift cards. All trademarks are property of their respective owners.

Gift cards are subject to availability at participating locations only. See gift card for details, terms, conditions and (if applicable) fees.

General Terms The Merchant (the "Merchant") Gift Cards are sold and distributed by Buyatab Online Inc. ("Buyatab"), a Canadian corporation. Although Buyatab is the channel through which such Gift Cards are sold, the contract governing the obligation, ownership, use and redemption of Gift Cards is between you and the Merchant. By accessing this site, and by purchasing a Gift Card on this site, you agree to be bound by the legal terms and conditions governing the sale and use of Gift Cards as defined by the Merchant and under the laws relevant to the jurisdiction of the Merchant, without regard to principles of conflict of laws. The Merchant reserves the right to revise these Legal Terms and Conditions at any time.

For full terms and conditions, please refer to “Terms & Conditions 2014”

The Petro-Canada Gift Card and eGift Cards can be used in combination with any other form of payment accepted at Petro-Canada including cash and credit or debit cards. Only one gift card can be used per transaction or as otherwise advised by Petro-Canada.

PLEASE PRINT YOUR eGIFT CARD OR PRESENT ON YOUR MOBILE DEVICE 
IN-STORE. CANNOT BE REDEEMED AT THE PUMP.
 
Your balance is adjusted automatically with each transaction. For remaining balance, check most recent receipt or call 1 (800) 668-0220 or visit petro-canada.ca.

Petro-Points are awarded when the card is used, not at the time of purchase.

This card is not redeemable for cash except where legislation requires otherwise.

Petro-Canada is not responsible for any lost, stolen or damaged cards.

No refunds will be given on activated Petro-Canada Gift Cards.

Petro-Canada Gift Cards cannot be used to purchase other gift cards.

Your use of the Petro-Canada Gift Card and eGift Card constitutes acceptance of these terms and conditions.

Use of the Preferred Price™ card and the ePreferred Price card constitutes acceptance of the Suncor Energy Products Partnership Preferred Price card Agreement:

1. PLEASE PRINT YOUR ePREFERRED CARD OR PRESENT ON YOUR MOBILE DEVICE  IN-STORE. CANNOT BE REDEEMED AT THE PUMP.
2. Card is to be used for purchase of motor fuels only.
3. For Preferred Price cents per litre, see front of the card, or appropriate documentation authorized by Petro Canada.
4. Card must be used in combination with a form of payment accepted at Petro Canada.
5. Only one Preferred Price card per transaction.
6. Valid only at participating Petro Canada retail sites.
7. Card is not redeemable for cash except where legislation requires otherwise.
8. Petro Canada is not responsible for lost, stolen or damaged cards.
9. Card may be terminated or confiscated at any time, if used illegally or inappropriately.
10. Value remaining on card at any given time shall be based on Petro Canada’s records.

Lost or Stolen Cards

Petro-Canada will exercise reasonable effort to ensure cards reported as lost or stolen are cancelled as soon as possible after receipt of the request. For replacement card requests please call Customer Service at 1 (800) 668-0220.

Petro-Canada will issue a new card containing the balance outstanding at the time Petro-Canada receives the request to replace the card. Petro-Canada will not reimburse the cardholder for any transactions (fraudulent or otherwise) that may occur prior to or during the time the request for a replacement card is made.

The cardholder is responsible for any transactions that may occur on the card until such time as a Petro-Canada representative receives the request and cancels the card in question.

General Terms

The Merchant (the "Merchant") Gift Cards are sold and distributed by Buyatab Online Inc. ("Buyatab"), a Canadian corporation. Although Buyatab is the channel through which such Gift Cards are sold, the contract governing the obligation, ownership, use and redemption of Gift Cards is between you and the Merchant. By accessing this site, and by purchasing a Gift Card on this site, you agree to be bound by the legal terms and conditions governing the sale and use of Gift Cards as defined by the Merchant and under the laws relevant to the jurisdiction of the Merchant, without regard to principles of conflict of laws. The Merchant reserves the right to revise these Legal Terms and Conditions at any time.

For full terms and conditions, please refer to “Terms & Conditions 2014”

Gift cards have no cash value.

Gift card must be present when used for payment.

For complete terms & conditions please visit buyatab.com.

The Roots eGift Card is redeemable at any Roots store or online at roots.com.

eGift cards are redeemable for merchandise and services at STAPLES and BUREAU EN GROS retail stores in Canada Only. Cannot be redeemed online. Cannot be exchanged for cash or used for credit card payments. To redeem an e-gift card simply present the printout of your e-gift card number to the cashier at time of purchase.

General Terms

The Merchant (the "Merchant") Gift Cards are sold and distributed by Buyatab Online Inc. ("Buyatab"), a Canadian corporation. Although Buyatab is the channel through which such Gift Cards are sold, the contract governing the obligation, ownership, use and redemption of Gift Cards is between you and the Merchant. By accessing this site, and by purchasing a Gift Card on this site, you agree to be bound by the legal terms and conditions governing the sale and use of Gift Cards as defined by the Merchant and under the laws relevant to the jurisdiction of the Merchant, without regard to principles of conflict of laws. The Merchant reserves the right to revise these Legal Terms and Conditions at any time.

For full terms and conditions, please refer to “Terms & Conditions 2014”

Gift cards have no cash value.

Gift card must be present when used for payment.

For complete terms & conditions please visit buyatab.com.

The Tim Hortons eGift Card is redeemable in store at any Tim Hortons location in Canada or the United States.

By using this gift card, you accept the following terms and conditions: This card is redeemable via the Uber® and Uber Eats app within Canada. The card is non-reloadable and, except where required by law, cannot be redeemed for cash, refunded, or returned. You may be required to add a secondary payment method to use this gift card with the Uber or Uber Eats app. The card is not redeemable outside Canada. Issuer is not responsible for lost or stolen cards, or unauthorized use. This card is issued by Uber B.V. For balance, full terms and conditions and customer service, visit uber.com.

Walmart Canada Gift Cards are issued by Wal-Mart Canada Corp. Balance inquiries: 1-888-537-5503. Card only valid for purchases at Walmart retail stores in Canada (excludes licensees). Cannot be returned or redeemed for cash, unless required by law. With receipt, Walmart will issue a replacement card with any balance remaining on the lost or stolen card at the time of replacement. Card balance cannot be applied towards credit card balances. Returns of merchandise purchased with card will be credited to card only. Walmart reserves the right to cancel card if obtained illegally (including through fraud)

For full gift card terms and conditions, visit https://www.walmart.ca/cp/browse/gifts-holidays/gifts/giftcards/6000188914393-6000197172377-6000197915574

Use of this gift card constitutes acceptance of the following terms and conditions. The card balance can be redeemed for merchandise only, at any Winners, HomeSense, or Marshalls store in Canada, cannot be redeemed for cash unless required by law, and cannot be used to pay a credit account. Items purchased with this gift card are subject to applicable store return policy. The value of this card will not be replaced if lost, stolen or used without permission. To check the balance of this gift card, visit us at winners.ca. This card is issued by TJX Canada.

*To participate in this offer, you must have an RBC debit or credit card which is issued by Royal Bank of Canada (excluding RBC commercial credit cards) (“RBC Card”). RBC business clients will only be able to link up to two (2) business credit cards and one business debit card to a Petro-Points card. You must be enrolled in RBC Online Banking or RBC Mobile app in order to link your RBC Card to your Petro-Points card. Card linking may take up to 2 business days to process before savings and bonus points can be applied to purchases.

†A linked RBC Card means an RBC Card linked to a Petro-Points Account. Your linked RBC Card acts as your Petro-Points card. You will automatically earn Petro-Points when you pay for qualifying purchases with your linked RBC Card at Petro-Canada locations and you do not need to swipe your Petro-Points card before you pay. You can redeem your Petro-Points at Petro-Canada using your linked RBC Card. Each time you use your linked RBC Card to purchase any grade of gasoline, or diesel, at a Petro-Canada location, you will save three cents ($0.03) per litre at the time of the transaction.

‡Each time you use your linked RBC Card to pay for qualifying purchases at a Petro-Canada location, you will earn a bonus of twenty percent (20%) more Petro-Points than you normally earn, in accordance with the Petro-Points terms and conditions available at www.petro-points.com/terms. Petro-Points are not awarded on tobacco products, vaping products, gift cards, transit tickets and taxes on non-petroleum purchases.

§Only certain RBC cards earn Avion points. Each time you use your linked RBC Card that earns Avion points to pay for purchases at a Petro-Canada location, you will earn a bonus of 20% more Avion points than you normally earn for every $1 in purchases in accordance with the Avion Rewards Terms and Conditions at avionrewards.com/terms-and-conditions. For full terms and conditions, visit rbcroyalbank.com/petro-canada.

® Royal Bank of Canada, RBC and Royal Bank are registered trademarks of Royal Bank of Canada. Used under licence. All other trademarks are the property of their respective owner(s).

 

ACCEPTANCE OF LINKING TERMS

These Terms & apply when you link a Petro-Points account to a Triangle Rewards account (these “Terms”). Capitalized terms have the meanings set out at the end of this document.

1. Acknowledgement and Acceptance: By linking your Triangle Rewards® Account to a Petro-Points™^‡ Account, you acknowledge that you have received, read, understood and agreed to these Terms.
2. Terms are in Addition to Existing Conditions: These Terms are in addition to the Petro-Points Terms and the Triangle Rewards Terms. If there is a conflict between (i) these Terms and (ii) the Petro-Points Terms or the Triangle Rewards Terms, the Petro-Points Terms, or the Triangle Rewards Terms, as the case may be, will prevail to the extent necessary to resolve the conflict.
3. Linked Loyalty Requirements: You must be a member of each of the Triangle Rewards program and the Petro-Points program to link your accounts.
4. Liability for Linking Correct Account Details: You are responsible for entering the correct Petro-Points and/or Triangle Rewards Account credentials when linking your accounts. Neither Suncor, nor Canadian Tire , will be responsible for any linking errors made by a member. If you are linking a Triangle Rewards account to a Petro-Points Account owned by another person, you represent that you have the consent of the Petro-Points Account owner to link your Triangle Rewards account.
5. Earning and Redeeming Petro-Points with Linked Triangle Rewards Card: Each Linked Member is able to earn or redeem Petro-Points from the linked Petro-Points account using their Linked Triangle Rewards card (or a Triangle Rewards branded payment card). Any authorized user of such Linked Triangle Rewards card, or Triangle Rewards branded payment card, as the case may be (including secondary business cardholders, or employee cardholders) will be able to redeem Petro-Points from the linked Petro-Points account. Neither Suncor nor Canadian Tire will have any liability for Petro-Points redeemed using a Linked Card without the authorization of the owner of the Petro-Points account.
6. Linking via Financial Card Products: Linked Members who have linked their Petro-Points Account with an eligible payment card issued by a partner of the Petro-Points Program may use such linked payment card, and such payment card will be considered a Linked Card for the purposes of these Terms.
7. No Additional Cost: There is no additional cost for linking.
8. Petro-Points Earn: Each time a Linked Member uses their Linked Card to pay for qualifying purchases at a Petro-Canada or participating Canadian Tire Gas+ Location, they will earn a bonus of twenty percent (20%) more Petro-Points than the normal earn rate (such normal earn rate being 10 points per litre, or dollar spent) on qualifying purchases, in accordance with the Petro-Points Terms. Petro-Points are not awarded on tobacco products, vaping products, gift cards, transit tickets and taxes on non-petroleum purchases. Petro-Points are not awarded on purchases made using a Linked Card at other Canadian Tire banners, including but not limited to Canadian Tire, Sport Chek, Mark’s/L’Equipeur, PartSource, Party City, Sports Experts, Atmosphere, Hockey Experts, Sports Rousseau and/or Pro Hockey Life.
9. CT Money® Earn: CT Money can be earned in accordance with the terms of the Triangle Rewards program. Visit the Triangle Rewards Partner page on the Triangle Rewards website for details.
10. Loyalty Point Conversion: Linked Members may convert their Petro-Points to Canadian Tire Money at a rate of 1,000 Petro-Points = $1 in Canadian Tire Money. Each Linked Member can convert their Petro-Points to a maximum of $1,000 in Canadian Tire Money per calendar year.
11. Changes to Linked Loyalty Program: These Terms may be changed, cancelled, or withdrawn at any time without notice.
12. Participation Cancellation: Either Canadian Tire or Suncor may, at its discretion, unlink any Triangle Rewards and Petro-Points accounts , including if they are or become ineligible to participate in each respective loyalty program or if Canadian Tire or Suncor suspects fraudulent activity.
13. Account Status Changes: Please allow up to 24-hours to process a request to link or unlink your Triangle Rewards and Petro-Points accounts. Purchases made while requests are being processed do not qualify. If you do not begin receiving the benefits of linking accounts 24 hours after making the request to link you should notify Suncor or Canadian Tire immediately at the contact details listed below. Neither Suncor nor Canadian Tire will be liable for any offers for which a person may have been eligible before such notification.
14. Third party mobile payment systems (mobile wallet): Linked Members will receive the Petro-Points and CT Money earns associated with their chosen payment method when they pay with the Petro-Canada mobile app at Petro-Canada locations.

GENERAL & PRIVACY

15. Triangle Rewards and Petro-Points are Independent: Canadian Tire and Suncor will continue to independently operate the Triangle Rewards Program and Petro-Points Program respectively.
16. Program Sponsors not Agents: Suncor does not act on behalf of Canadian Tire. Suncor is solely responsible for (i) the services and benefits offered through the Petro-Points program; (ii) the administration of such program, including how Petro-Points program members (including Linked Members) can earn and redeem Petro-Points or fuel savings on the price of gasoline or diesel; and (iii) the Petro-Points Terms. Canadian Tire does not act on behalf of Suncor. Canadian Tire is solely responsible for (i) the services and benefits offered through the Triangle Rewards program; (ii) the administration of such program, including how Triangle Rewards program members (including Linked Members) can earn and redeem Canadian Tire Money; and (iii) the Triangle Rewards Terms.
Privacy: Each party collects, uses, discloses and retains your personal information in accordance with their respective privacy policies, as may be amended from time to time. Copies of these policies can be found at:

Suncor: https://www.petro-canada.ca/en/legal-privacy
Canadian Tire: www.canadiantire.ca/en/customer-service/policies.html

17. Contacting Canadian Tire or Suncor: If you have questions related to earning and redeeming Canadian Tire Money, you may contact Triangle Rewards at any time at by calling 1-800-226-8743. If you have any questions related to earning or redeeming Petro-Points, you may contact Petro-Canada’s Customer Service at 1-800-668-0222.
18. No Petro-Points Redemptions at Canadian Tire Affiliates: Petro-Points cannot be redeemed at any Canadian Tire store or affiliate retail banners other than Canadian Tire Gas+,.
19. These Terms are governed by the law of the Province or Territory in which you live at the time you click the “I Agree” button.

DEFINITIONS

“Canadian Tire” means Canadian Tire Corporation, Limited

“Canadian Tire Gas+ Location” means a gas station operating under the Gas+/Essence+ brand, or such other brand as Canadian Tire may establish from time to time, and any similarly branded convenience store attached to such location as determined by Canadian Tire. For clarity, “Canadian Tire Gas+ Location” excludes any other business attached to, or sharing the premises with, a Canadian Tire Gas+ Location.

"Canadian Tire Money” or “CT Money” means the electronic rewards currency issued pursuant to the Triangle Rewards Program.

"Linked Card” means a membership card in either the Petro-Points Program or the Triangle Rewards Program held by a Linked Member, or a payment card (including a Triangle Rewards branded payment card) which has been linked to a Linked Member’s Petro-Points Account and Triangle Rewards Account.

"Linked Member” means a member of each of the Petro-Points Program and the Triangle Rewards Program who has linked (and not subsequently unlinked) their Petro-Points Account and Triangle Rewards Account.

“Suncor” means Suncor Energy Products Partnership (the owner of Petro-Canada) and its affiliates.

“Petro-Canada Location” means participating retail Petro-Canada branded gas stations in Canada and any Petro-Canada branded convenience stores attached to such gas stations, as determined by Suncor. For clarity, “Petro-Canada Location” excludes (i) any other business attached to, or sharing the premises with, a Petro-Canada Location, and (ii) any commercial Petro-Pass location or other card- lock fuel stations.

“Petro-Points” means the rewards currency of the Petro-Points Program.

“Petro-Points Account” means an account offered and maintained by Suncor as part of the Petro-Points Program for the purpose of awarding and/or redeeming Petro-Points.

“Petro-Points Program” means the Petro-Points loyalty program owned and operated by Suncor.

“Petro-Points Terms” means the terms and conditions of the Petro-Points Program, as amended by Suncor from time to time and available at petro-points.ca/terms.

“Triangle Rewards Account” means an account offered and maintained by Canadian Tire as part of the Triangle Rewards Program for the purposes of awarding and/or redeeming CT Money.

“Triangle Rewards Program” means the Triangle Rewards loyalty program owned and operated by Canadian Tire.

“Triangle Rewards Terms” means the terms and conditions of the Triangle Rewards Program, as amended by Canadian Tire from time to time and available here.

Petro-Canada is a Suncor business ™ Petro-Canada, Petro-Points and the Petro-Points logo are trademarks of Suncor Energy Inc. Used under license.

® / ™ Unless otherwise noted, all trademarks relating to Triangle Rewards, Canadian Tire Gas+ and any other Canadian Tire affiliates are owned by Canadian Tire Corporation, Limited and are used under license.

‡ All other trademarks are the property of their respective owner(s).

1. Offer no longer available at Petro-Canada locations as of 11:59PM PST April 29, 2021 (the “Program End Date”).
2. As of the Program End Date your Petro-Points and BCAA Membership numbers are no longer linked and you are no longer eligible to earn bonus Petro-Points at participating Petro-Canada locations for this program. Petro-Points members continue to earn 10 points per 1L of fuel purchased and 10 points for every $1 in eligible purchases in-store.
3. As of the Program End Date, Petro-Points cannot be exchanged for CAA Dollars®. Petro-Points can be redeemed on purchase in-store or online at Petro-Canada.ca excluding the purchase of tobacco, vaping products, alcohol, or for gift cards in-store. Cannot be used for milk products in New Brunswick.
4. Suncor Energy Products Partnership may receive or disclose personal information (name, address, phone number, email address) from to Petro-Points program partners if: (a) you have requested to link your partner loyalty program card with the Petro-Points program, or (b) you are a Petro-Points member who has requested to link your Petro-Points card with a partner’s loyalty program. By submitting your request to link your cards, you have provided implied or explicit consent for the receipt or provision of such personal information between the Petro-Points program and applicable partner loyalty program.

1. Offer no longer available at Petro-Canada locations as of 11:59PM PST April 29, 2021 (the “Program End Date”).
2. As of the Program End Date your Petro-Points and CAA Membership numbers are no longer linked and you are no longer eligible to earn bonus Petro-Points at participating Petro-Canada locations for this program. Petro-Points members continue to earn 10 points per 1L of fuel purchased and 10 points for every $1 in eligible purchases in-store.
3. As of the Program End Date, Petro-Points cannot be exchanged for CAA Dollars® or for the purchase of new CAA memberships. Petro-Points can be redeemed on purchase in-store or online at Petro-Canada.ca excluding the purchase of tobacco, vaping products, alcohol, or for gift cards in-store. Cannot be used for milk products in New Brunswick.
4. Suncor Energy Products Partnership may receive or disclose personal information (name, address, phone number, email address) from to Petro-Points program partners if: (a) you have requested to link your partner loyalty program card with the Petro-Points program, or (b) you are a Petro-Points member who has requested to link your Petro-Points card with a partner’s loyalty program. By submitting your request to link your cards, you have provided implied or explicit consent for the receipt or provision of such personal information between the Petro-Points program and applicable partner loyalty program.

Use your ticket at any Petro‑Canada™, SuperWash or Glide™ location in Canada.

A complimentary vacuum cycle is included with the purchase of any GlideForCarLovers™ or SuperWorks™ ticket wash and can be accessed up to 7 days after the wash has been used.

• Fuel savings apply at the time the offer is purchased.
• Also applies to diesel purchases.
• Limited to 150 litres per fuel purchase.
• Petro‑Canada™ reserves the right to cancel and/or modify this promotion at any time and without notice.

Use of the Car Wash Season Pass card constitutes acceptance of these terms:

• The Season Pass card grants cardholder use of the car wash and vacuum at participating Petro-Canada GlideWash and SuperWash car wash locations in Canada. The Season Pass card may be issued by Petro-Canada in either: (i) a physical form (a “Physical Card”), purchased at a participating Petro-Canada location or on Petro-Canada’s website; or (ii) a digital form (a “Digital Card”, and together with Physical Cards, “Card(s)”) within the Petro-Canada mobile app (the “App”). A complimentary vacuum cycle is included with each wash loaded or reloaded onto a Card.
• A Physical Card purchased at a participating Petro-Canada retail location holds no value until activated at a participating Petro-Canada retail location. When a customer purchases a Digital Card using the App, Petro-Canada will send such customer a Physical Card. These Physical Cards do not have to be activated prior to use.
• Cards are valid for the number of wash days purchased starting from the date of first use.
• Limit of one wash and one vacuum cycle per day, from 12:00 am to 11:59 pm local time. Any unused daily washes and vacuums are forfeited and will not be refunded.
• A Physical Card can be loaded into the wallet section of the App, in which case, a Digital Card will be generated for use through the App, but such Physical Card will still be available for use. In such instance, each of the Physical Card and Digital Card constitute two forms of the same Card, subject to the same usage restrictions as if such Card only existed in one form.
• You must register your Physical Card using your Petro-Points account online through Petro-Canada’s website or purchase a Digital Card to protect your card balance against loss or theft. Petro-Canada is not responsible for lost, stolen or damaged Physical Cards. Cardholders are responsible for the safeguarding of their Cards. For details on how to protect the balance on your Card if it is lost or stolen, read Balance Protection.
• Each Digital Card may only be associated with one Petro-Points account, and may only be loaded onto one device.
• A Physical Card can be added into the wallet section of the Petro-Canada app on a single mobile device and used to operate the car wash and vacuum from within the app. Each Physical Card may only be loaded onto one device.
• A Digital Card cannot be removed from the App using the App until such Digital Card is depleted of all wash days.
• A Physical Card can be used to activate the car wash by tapping or waving in front of the card reader located at the car wash point of entry.
• A Digital Card can be used to activate the car wash using the App by typing in the 3- digit number shown on the display at the car wash point of entry. A Digital Card can be used to activate the vacuum by scanning the vacuum barcode displayed in the App.
• Cards cannot be used in conjunction with any other offer.
• Some vehicle types/sizes cannot be washed. For details, please refer to the safety guidelines at each specific car wash location. Not all car washes are open 24 hours. Hours of operation vary by car wash.
• Cards are non-refundable, non-exchangeable and are not redeemable for cash or any other Petro-Canada product(s).
• Cards are the exclusive property of Suncor Energy Products Partnership (“Petro-Canada”) and may be repossessed or cancelled where the cardholder, in Petro- Canada’s opinion, breaches any of terms of use, or acts in an illegal, inappropriate or fraudulent manner. Resale or reproduction of Cards or resale of individual washes from the Cards, is strictly prohibited and will result in cancellation of the applicable Card without refund or liability on the part of Petro-Canada.
• The number of days remaining on a Card at any given time shall be exclusively governed by Petro-Canada’s records.
• Customers can reload Cards though the App, or through Petro-Canada’s website.
• Cards which are reloaded (or auto-reloaded) by the customer which have days remaining at the time of such re-load, will retain their remaining balance, and such balance will be added to the number of days re-loaded.
• Where a customer registers for auto-reload of their Cards using the Petro-Canada website, such auto-reload will occur when there is one (1) day remaining on the appliable Card. Such auto-reload will be processed for successive periods of consecutive days specified by the customer at the time of registration for the auto-reload service (30, 60, 90,180, 270, or 360).
• Cards may be used at participating SuperWash and Glide Wash locations in Ontario, British Columbia, Alberta, Saskatchewan, and Manitoba. Cards are not available for sale in Quebec. In Quebec, the 90 days of car washes program is available as a service contract known as the Carte accès lave-auto.

Use of the Wash & Go card constitutes acceptance of these terms:

• The Wash & Go card grants cardholder use of the car wash and vacuum at participating Petro-Canada GlideWash and SuperWash car wash locations in Canada. The Wash & Go card may be issued by Petro-Canada in either: (i) a physical form (a “PhysicalCard”), purchased at a participating Petro-Canada location or on Petro-Canada’s website; or (ii) a digital form (a “Digital Card”, and together with Physical Cards, “Card(s)”) within the Petro-Canada mobile app (the “App”).
• A Physical Card purchased at a participating Petro-Canada retail location holds no value until activated at a participating Petro-Canada retail location. When a customer purchases a Digital Card using the App, Petro-Canada will send such customer a Physical Card. These Physical Cards do not have to be activated prior to use.
• Each Card is pre-loaded with five best car washes. Cards are valid for the number of washes purchased starting from the date of first use. A complimentary vacuum cycle is included with each wash on a Card and can be accessed up to 7 days after the associated wash has been used.
• A Physical Card can be loaded into the wallet section of the App, in which case, a Digital Card will be generated for use through the App, but such Physical Card will still be available for use. In such instance, each of the Physical Card and Digital Card constitute two forms of the same Card, subject to the same usage restrictions as if such Card only existed in one form.
• You must register your Physical Card using your Petro-Points account online through Petro-Canda’s website or purchase a Digital Card to protect your card balance against loss or theft. Petro-Canada is not responsible for lost, stolen or damaged Physical Cards. Cardholders are responsible for the safeguarding of their Cards. For details on how to protect the balance on your Card if it is lost or stolen, read Balance Protection.
• Each Digital Card may only be associated with one Petro-Points account, and may only be loaded onto one device.
• A Physical Card can be added into the wallet section of the Petro‑Canada app on a single mobile device and used to operate the car wash and vacuum from within the app. Each Physical Card may only be loaded onto one device.
• A Digital Card cannot be removed from the App using the App until such Digital Card is depleted of all washes and vacuums. To remove a Digital Card from the App, a customer must log into their Petro-Points account using the Petro-Canada website.
• A Physical Card can be used to activate the car wash by tapping or waving in front of the card reader located at the car wash point of entry.
• A Digital Card can be used to activate the car wash using the App by typing in the 3-digit number shown on the display at the car wash point of entry. A Digital Card can be used to activate the vacuum by scanning the vacuum barcode displayed in the App.
• Cards cannot be used in conjunction with any other offer.
• Some vehicle types/sizes cannot be washed. For details, please refer to the safety guidelines at each specific car wash location. Not all car washes are open 24 hours. Hours of operation vary by car wash.
• Cards are non-refundable, non-exchangeable and are not redeemable for cash or any other Petro-Canada product(s).
• Cards are the exclusive property of Suncor Energy Products Partnership (“Petro-Canada”) and may be repossessed or cancelled where the cardholder, in Petro- Canada’s opinion, breaches any of terms of use, or acts in an illegal, inappropriate or fraudulent manner. Resale or reproduction of Cards or resale of individual washes from the Cards, is strictly prohibited and will result in cancellation of the applicable Card without refund or liability on the part of Petro-Canada.
• The number of washes and vacuums remaining on a Card at any given time shall be exclusively governed by Petro-Canada’s records.
• Customers can reload Cards though the App, or through Petro-Canada’s website.
• Cards which are reloaded (or auto-reloaded) by the customer which have washes remaining at the time of such re-load, will retain their remaining balance, and such balance will be added to the number of washes re-loaded.
• Where a customer registers for auto-reload of their Cards using the Petro-Canada website, such auto-reload will occur when there is one (1) wash remaining on the appliable Card. Such auto-reload will be processed for the number of additional washes specified by the customer at the time of registration for the auto-reload service (5, 10, or 15).
• Cards may be used at participating SuperWash and Glide Wash locations in Ontario, British Columbia, Alberta, Saskatchewan, Manitoba, and Quebec.

Protect your balance now. In order to protect your card, you must log in to your account and register your card number online. If you lose your card or your card is stolen, and if the card is registered, once you notify Petro-Canada of this, your remaining balance will be secured.

Petro-Canada will exercise reasonable effort to ensure cards reported as lost or stolen are cancelled as soon as possible after receipt of the request. In order for Petro-Canada to cancel your card and reissue with the number of days remaining, you must have registered your card. If your card is not registered, Petro-Canada has no way of cancelling your card.

For replacement card requests please call Customer Service at 1 (800) 668-0220, or log in to your account. Petro-Canada will issue a new card containing the number of days remaining at the time Petro-Canada receives the request to replace the card. Petro-Canada will not reimburse the cardholder for any transactions (fraudulent or otherwise) that may occur prior to or during the time the request for a replacement card is made.

The cardholder is responsible for any transactions that may occur on the card until such time as a Petro-Canada representative receives the request and cancels the card in question.

For additional inquiries, call Customer Service at 1 (800) 668-0220.

When you log in to your account and register your Season Pass or Wash & Go card number online, you can authorize Suncor Energy Products Partnership ("Petro-Canada") to arrange for your card to be automatically topped up using the payment method stored in your account when the wash balance (in the case of the Wash & Go card) or days remaining (in the case of the Season Pass card) reaches a certain minimum amount (“Auto-Reload”). 

By registering for Auto-Reload, you authorize Petro-Canada to initiate charges to your credit card for verification and purchases. Once enabled, Auto-Reload continues until you opt out by selecting that option in your online account. Auto-Reload purchases are final and non-reversible. 

Wash & Go cards are Auto-Reloaded for the number of washes (5, 10, or 15) you have selected at time of set-up when the card balance falls to one (1) wash remaining.

Season Pass cards are Auto-Reloaded for successive periods of consecutive days as you specify at the time you register for Auto-Reload when there is one (1) day remaining on the card. 

The price of the Auto-Reload may vary from time to time at Petro-Canada’s discretion, but will reflect the best available price for the applicable card at the time of the Auto-Reload, plus applicable taxes (which may include any promotional discounts for such cards available at the time of the Auto-Reload).